Online Application
Membership Steps
To become a member of the Monroe County Electric Cooperative, Inc., you must:
- Submit an application for membership.
- Pay a consumer service fee
- Pay a security deposit, if applicable, based on the member’s credit history
- Agree to purchase electric energy from the Cooperative
- Agree to comply with and be bound by the articles of incorporation, bylaws, and rules and regulations of MCEC.
- Read the membership handbook.
New Construction? Please call our office, as online applications are not available for new construction projects.
Security Deposit
Any new residential and non-business applicants may be required to pay a security deposit in order to receive electric service from the Cooperative.
Business applicants shall be required to pay a $500 security deposit.
The deposit decision will be determined based upon credit risk rating as defined by Online Utility Exchange.
The security deposit for Residential and Non-Business applicants will be held for a minimum period of twelve months. At the end of said period and provided the member’s account has maintained an “Excellent” credit rating during the period, the security deposit will be returned in full, but without interest, as reflected on the Cooperative’s books and records following the completion of the twelve-month “Excellent” credit rating period. Otherwise, the security deposit will be held until member meets the qualifications for refund.
The security deposit for a Business applicant will be retained to be applied to the final billing.
When a member moves from the Cooperative’s system, any remaining deposit, less outstanding balance, will be refunded to the member making the deposit.
Additional deposits will be charged for:
- Trips for delinquent account collections
- Moving from Cooperative lines with unpaid account and then returning
- Check returned from depository for insufficient funds or no funds
- Second check returned from depository for insufficient funds or no funds
In the event a renter has already moved in to an account but has not paid the proper security deposit, that account will be subject to disconnection if the deposit is not paid immediately.
Temporary Services
Any consumer and/or developer requesting temporary service for construction purposes will be required to pay a non-refundable fee of $25.00 prior to installation of the temporary electric service by the Cooperative.
In the event of damages to the equipment, said cost of damages will be assessed at an amount up to $250.00. If temporary service is not made permanent within a year from installation, a $250.00 fee for replacement of equipment will be charged.
Payment of Electric Bills
As a member of MCEC, it is your responsibility to submit payment on the schedule established upon membership.
The cooperative reads your meter each month and stores those readings. We normally take the reading from the first day of the month and incorporate it into our billing system so that a member’s usage corresponds from the 1st of one month to the first of the following month.
Bills are mailed the first week of each month. The current amount will be due on all payments made on or before the 20th of each month. All payments received after the 20th of the month will be charged a penalty. If the 20th of the month is a weekend or holiday, the penalty date will be extended to the first business day after the 20th and payments received on that day will be accepted without penalty.